Booking Policy

Premium Mobile Clinical Sports Massage on O‘ahu

O‘ahu Sports Massage provides professional mobile clinical sports massage focused on pain reduction, improved movement, and performance-based recovery. All services are delivered at your home, hotel, gym, office, or event location across O‘ahu.

This is not a spa service. All sessions are structured, intentional, and results-driven.

Please review the booking policy below before placing your order.

1. Mobile Service & Travel Fees

All services are 100% mobile.

  • Standard travel is included for appointments within the Honolulu area

  • Appointments outside Honolulu incur a $30 travel fee

    • $15 each way

    • This fee accounts for additional travel time and transportation costs

Any applicable travel fee will be clearly communicated before appointment confirmation.

2. Pricing & Gratuity

  • Service prices reflect clinical-level bodywork, not relaxation or spa massage

  • Gratuity is not included in the service price

  • Tips are optional and always appreciated, but never expected

3. Booking & Confirmation Process

To ensure accuracy and availability:

  1. You submit your booking request through the website

  2. We review your appointment details (location, time, service)

  3. You will receive a text message to confirm your appointment

⚠️ Appointments are not considered confirmed until you receive text confirmation.

4. Cancellation Policy

  • No cancellations are permitted within 24 hours of the scheduled appointment

  • Cancellations made less than 24 hours in advance may be charged in full

This policy helps us respect scheduled time, travel planning, and availability.

5. Final Review Before Booking

Before placing your order, please ensure you understand:

  • Service selected and duration

  • Appointment location

  • Any applicable travel fees

  • Confirmation via text message

  • Cancellation policy

Placing an order indicates acceptance of this booking policy.